Nova Chat for Your Website
Everything You Need for 24/7 Intelligent Customer Support
Meet Nova Chat - our intelligent chatbot that provides instant answers, supports customers 24/7, and boosts conversions.
Advanced Features forIntelligent Customer Support
Our AI chatbot comes packed with powerful features designed to enhance customer experience and drive business growth.
Nova Chat: Automatic Website Training
Simply provide your website address and Nova Chat will automatically crawl and analyze your content, training itself to become an expert on your business, products, and services. No manual setup required - Nova Chat intelligently extracts and organizes information from your website to provide accurate, contextual responses to your visitors' questions immediately. Plus, Nova Chat automatically updates its training data from your website every 24 hours, ensuring it always has the most current information.
Comprehensive Chat Logs
Track every conversation with detailed logs that include source information such as where visitors came from (e.g., Google Ads). Nova Chat automatically marks low-quality responses, helping you identify information gaps on your website and improve content.
Knowledge Base Management
Train your chatbot with your specific content, FAQs, and business information. Create a customized knowledge base that allows your chatbot to provide accurate and relevant responses to customer inquiries.
File Upload Capability
Allow your chatbot to access and process documents, images, and other files to enhance its knowledge base. Upload product manuals, guides, and other resources to provide comprehensive assistance to your customers.
Product Feed Integration
Connect your product catalog to your chatbot, enabling it to provide accurate product information, pricing, and availability to customers in real-time. Help customers find the perfect products without leaving the chat.
Post-Setup Editing
Easily modify and refine your chatbot after the initial setup. Our intuitive interface allows you to make changes to your chatbot's knowledge, behavior at any time, ensuring it evolves with your business needs.
Custom Chat Icon
Replace the default chat icon with your own custom image. Make your chatbot instantly recognizable by using your logo or a custom-designed icon that matches your brand identity and website aesthetics.
Create Your Chatbot in 3 Simple Steps
Our intuitive setup wizard makes it quick and easy to get your AI chatbot up and running in minutes.
Choose a Plan
Select the plan that best fits your needs, from basic to enterprise options. Start with our 10-day free trial to test the features.
Enter Your Website URL
Simply provide your website address and our AI will automatically scan and extract content to train your chatbot.
Confirm Your Details
Review and confirm your company information that we've automatically extracted. Customize settings like language preferences if needed.
That's it! Once you confirm your details, your chatbot is immediately ready to deploy on your website with a simple embed code. No coding or technical knowledge required.
Trusted by Leading Businesses
See our AI chatbot in action on these client websites that trust our solution
GoRugged
Military-grade outdoor equipment and rugged gear retailer setting standards for gear that stands up to extreme conditions. Their chatbot assists customers with product specifications, pricing and availability.
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Instacom
Trusted by global business leaders for their innovative IoT solutions across security, logistics, healthcare, and more. Their chatbot provides instant information on their services.
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The Hurst Campus
Premier culinary school in Paarl, Cape Town offering 2-3 year chef programs with guaranteed job placement. Their chatbot helps prospective students explore course options, fee structures, and admission requirements 24/7.
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Beach Villa Wilderness
Luxury 5-star beachfront guesthouse on the Garden Route coast with seven fully serviced ensuite rooms. Their chatbot assists guests with booking inquiries, room types and information, and local attraction information at any hour.
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Rendos Audio
Port Elizabeth-based Hi-Fi, home theater, and automation specialists since 1999. Their chatbot provides 24/7 product information, installation service details, and helps customers find the perfect audio-visual equipment.
Visit WebsiteJoin Our Clients
AI Chatbot SolutionExperience how Nova Chat can transform your customer service with 24/7 intelligent support. Our clients report up to 35% reduction in support tickets, 40% faster response times, and significant increases in customer satisfaction and conversion rates.
- Instant responses to customer inquiries at any time
- Personalized product recommendations that boost sales
- Detailed analytics on customer questions and needs
Visit any of these websites and experience our AI chatbot in action.
See how it helps businesses like yours answer customer questions and provide 24/7 support.
Practical Use Cases
Discover how businesses leverage Nova Chat to transform their operations and customer interactions
Customer Support Automation
📌 Use Case
A business owner integrates the chatbot to provide instant answers to customer queries.
✅ Benefit
Reduces response time, improves customer satisfaction, and frees up human agents for more complex issues.
🛠Example
A furniture retailer uses the chatbot to answer frequently asked questions about product materials, delivery times, and return policies.
24/7 Sales Assistant
📌 Use Case
An e-commerce store connects its product feed to the chatbot, enabling it to provide real-time product recommendations, pricing, and stock availability.
✅ Benefit
Increases sales by guiding customers to the right products instantly.
🛠Example
A fashion brand's chatbot helps users find the perfect dress by suggesting styles based on their preferences.
Website Navigation Assistance
📌 Use Case
A company uses the chatbot to help visitors find information on their website quickly, such as contact details, pricing, or service offerings.
✅ Benefit
Enhances user experience and reduces bounce rates.
🛠Example
A law firm's chatbot directs potential clients to specific legal service pages based on their inquiries.
Lead Generation & Qualification
📌 Use Case
The chatbot helps visitors find information quickly about products, services, and pricing, reducing the need for unnecessary calls and form submissions.
✅ Benefit
Increases conversion rates by providing visitors with immediate answers to their qualifying questions, keeping them engaged on the site longer.
🛠Example
A marketing agency's chatbot answers questions about service offerings, pricing models, and case studies, helping potential clients make informed decisions before contacting sales.
Knowledge Base for Employees
📌 Use Case
A company uses the chatbot internally to help employees quickly access company policies, training materials, and HR documents.
✅ Benefit
Saves time and reduces dependency on HR or IT support.
🛠Example
A corporate HR department integrates the chatbot to answer common employee questions about leave policies and benefits.
Booking Information Assistant
📌 Use Case
A service-based business uses the chatbot to provide detailed information about their booking process, availability, and requirements.
✅ Benefit
Reduces customer service inquiries about booking procedures and prepares customers with all necessary information before they make a booking.
🛠Example
A hotel chatbot answers questions about room availability periods, booking requirements, cancellation policies, and directs users to the appropriate booking channels.
Find Gaps in Website Information
📌 Use Case
Website owners review chat logs that include source information (such as whether visitors came from Google Ads) and identify marked low-quality responses to improve website content.
✅ Benefit
Provides valuable insights into visitor sources and information gaps, allowing businesses to enhance their website content and marketing strategies.
🛠Example
An e-commerce site discovers that Google Ads visitors frequently ask about international shipping, prompting them to add detailed shipping information to their landing pages for those specific ad campaigns.
Technical Support & Troubleshooting
📌 Use Case
A tech company enables the chatbot to provide step-by-step troubleshooting guidance for common technical issues.
✅ Benefit
Reduces support ticket volume and helps customers resolve issues instantly.
🛠Example
A software company's chatbot assists users with common installation and configuration problems.
Simple, Transparent Pricing
Choose the perfect plan for your business needs
Basic
Basic chatbot management with essential features
500 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Standard
Enhanced chatbot management with increased conversation limit
2000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Pro
Professional plan with advanced features and higher limits
10000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Enterprise
White-label solution with maximum features and highest limits
40000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Basic
Basic chatbot management with essential features
500 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Standard
Enhanced chatbot management with increased conversation limit
2,000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Pro
Professional plan with advanced features and higher limits
10,000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Enterprise
White-label solution with maximum features and highest limits
40,000 messages/month
Knowledge base management
Product feed integration
File uploads
Custom chat icon
Remove "Powered by" branding
Want to try before you buy? Sign up for our 10-day free trial with 50 messages.
Ready to transform your website?Get started with our AI chatbot today.
Frequently Asked Questions
Get answers to common questions about our AI chatbot solution